Strategies and insights to pivot the customer experience
Customer-centric strategies, well-known in the B2C world, are changing the landscape of B2B manufacturing companies. In many ways, manufacturing companies are more technologically advanced than consumer-facing brands but struggle to translate that to the digital customer experience. However, industry-leading manufacturing companies are responding to intensified competition and evolving customer needs, pushing the standard for others in the industry. In fact, 79% of companies with a global footprint have started an Industrial Internet of Things (IIoT) initiative and are investing in digital transformation, according to IDC.
Learn what's shaping the manufacturing industry and how to stay one step ahead of the competition.
Discover the 3 areas manufacturing companies need to focus on to attract & retain loyal customers.
Implement 7 simple, actionable steps to start moving in the right direction.
Get the must-do tips for retaining DTC customers.
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