The subscription box craze started with the launch of Birchbox in 2010, followed by Dollar Shave Club in 2011 and Blue Apron in 2012. Consumers, sick of paying high prices and forgetting to replenish products they use regularly, turned to subscription boxes that save them time and money.
In this report, we ~unpack~ what makes a subscription model successful, how to delight customers with data-driven experiences, and the must-have systems to build it.
In 2018, only 15% of consumers were box subscribers, but in 2020, 71% of consumers had at least one subscription.
Learn the three types of subscription models and which one is right for your brand.
Continuous streams of data can help inform business decisions far beyond subscriptions.
According to Gartner, 75% of brands selling DTC will offer subscription services by 2023.