15 Retail Trends & Statistics

That Will Shape the Industry

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Do you know what's shaping the retail industry?

Several shopping trends surfaced or accelerated in 2020, leaving many companies to wonder what will endure in 2021 and beyond. To help retailers prepare for evolving customer behaviors and emerging technology and operational trends, we gathered 15 retail statistics that are shaping the industry. 

57% of companies

Reconsidered their entire business model in the wake of COVID-19

47% of Consumers

Plan to use buy online, pick up in-store options in the future

60% of B2C Brands

Will be driven by consumers' omnichannel behavior by 2025

Learn what's shaping the retail industry.

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