That Will Shape the Industry
Several shopping trends surfaced or accelerated in 2020, leaving many companies to wonder what will endure in 2021 and beyond. To help retailers prepare for evolving customer behaviors and emerging technology and operational trends, we gathered 15 retail statistics that are shaping the industry.
Reconsidered their entire business model in the wake of COVID-19
Plan to use buy online, pick up in-store options in the future
Will be driven by consumers' omnichannel behavior by 2025