Customer Experience: The Differentiator for Financial Institutions

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The future of banking is here. Are you ready?

Financial institutions face a myriad of challenges as they navigate the evolving customer experience landscape to stay ahead of competitors. 75% of the fifty largest banks have committed to some form of a customer experience transformation. While large, national financial institutions had the resources to invest in digital early on, regional banks have the advantage of decade-long relationships and trust among customers.

Pave the Path to Digital Transformation

Qualtrics found that financial institutions can grow revenue by 27.5% over three years by improving the customer experience.

Deliver Secure Digital Customer Experiences

Application fraud is among the most common digital fraud techniques, which researchers estimate make up 10% of banks' bad debts.

What You Can Do This Month to Start Seeing Results

Learn the five things you can do this month to start growing revenue and retaining loyal customers with an optimized customer experience.

Mobile banking has surged 50% since the beginning of 2020

Learn how to integrate your local branches with your digital customer experience.

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Learn More About Blue Acorn iCi

Born from the minds of engineers, data scientists, commerce experts, designers, and strategists. Blue Acorn iCi, an Infosys company, is a leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience driven commerce offerings.

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