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Case Study: Blue Acorn iCi & Adobe Commerce

Multi-Billion Dollar Japanese Video Game Company Enhances Customer Experience With DTC

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Leveling up the direct-to-consumer experience

The Japanese video game company's original DTC site was built on an older platform that had a dated user experience and lacked scalability for peak traffic times. Blue Acorn iCi re-built the DTC site on Adobe Commerce and leveraged the client's proprietary systems to create an on-brand, cohesive experience. The Adobe Commerce platform offers the flexibility and scalability the video game company needs to future-proof their DTC site and meet customer expectations.

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Scalable Commerce Platform

 

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Cohesive Omnichannel Experience

 

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Flexible Customer Experience

 

What happens when a multi-billion dollar Japanese video game company joins forces with Adobe Commerce and Blue Acorn iCi?

A streamlined DTC site that integrates into the omnichannel experience.

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Learn More About Blue Acorn iCi

Born from the minds of engineers, data scientists, commerce experts, designers, and strategists. Blue Acorn iCi, an Infosys company, is a leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience driven commerce offerings.

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